At Urban Escape Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book our services.
1. Information We Collect
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Personal Information: When you book a tour, contact us, or subscribe to our newsletter, we may collect your name, email, phone number, and payment information.
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Usage Data: We may automatically collect data about how you use our website (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
We use the information we collect to:
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Process bookings and payments
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Respond to inquiries and provide customer support
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Send confirmations, updates, and promotional emails (you can opt-out anytime)
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Improve our website and services
3. Sharing Your Information
We do not sell, trade, or rent your personal data. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, tour partners).
4. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies in your browser settings, though some site features may not work properly.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw your consent at any time
To exercise your rights or ask questions, contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.